- Return/ Exchange Policy
Return/ Exchange Policy
REFUND & EXCHANGE POLICY ON WAIST TRAINERS, BUTTLIFTERS & SWIMSUITS
No refund/ No exchanges
No refunds or exchanges, due to the CONNECTICUT HEALTH DEPARTMENT; which says its illegal! Due to the hygenic nature of these shapewear under garments and swimsuits. We cannot accept returns or exchanges; on resealable undergarment packages in Connecticut. Buttlifters & waist trainers may trap sweat, and the packages are resealable. Therefore, items cannot be returned and resold. When companies offer an exchange. They are accepting waist trainers that they pass off as new to other customers that may be unsanitary. We only send to our customers 100% brand new, clean and sanitary waist trainers. That has never been tried on or worn by anyone else. That is important to us, and we hope that you as the customer can appreciate that. Sales are final.
WHAT IF I GET WRONG SIZE
If you get the wrong size. You can email us. If you want another one. You must pay a restocking fee. To get a new waist trainer. No exceptions. No exchanges. You can use the waist trainer that is too tight. As your trainer that you will need when your waist trainer gets too big, and you won't need to purchase another waist trainer. You will already have it. You must email us within 5 days from when the waist trainer was delivered. To get the discount.
Choosing the right size is easy. Size charts and information of how to choose your correct size are attached to the size chart. Very simple instructions. Which makes it easy to understand. Please do not pick random size. Click on the Size Chart Category. Size charts are also located in pics of the waist cinchers category. If you are unsure of size. To guarantee FIT. Always Go up a size. If you carry extra belly fat and stomach region. Go up a size.The trainer will be just as effective, yet more comfortable during extended wear. Do not go down size for a tighter fit. It will not fit, and we cannot be held responsible. If you do that. The first time you try on the waist trainer. You may need assistance from someone. Please be certain of the size you are ordering. We are also here to assist you. You can always email us at anytime for help with sizing.
WE DO NOT ACCEPT RETURNS
Returns not accepted for Under Garments, Swimwear, Body Shapers, Waist shapers, Corsets, Butt Lifters, or any Shapewear. If we have made an error in your order. In good faith. Contact us, and we will fix it for you.
RETURNED WAIST TRAINERS
Please do not send back your waist trainers. Thinking we are going to accept it. We cannot per Connecticut state Law. We will not send it back to you or refund the money or exchange it.